De Vere Hotels Group

POWER ETHERNET CASE STUDY

Hotel IT Solutions

As part of a continued drive to offer the best experience for their customers, De Vere Hotels & Resorts were keen to introduce a new style of premium room upgrade in selected hotels; the ‘Chambre Unique’, offering new multimedia technology such as Sky TV, Wireless Bose sound and Smart Theatre TV; letting guests connect their smartphones and tablets to surf the web or play downloaded content on the new Smart TV box.


“In each room, we needed a new high speed Internet connection capable of streaming HD video. In a conventional refit, we would install new Ethernet ports and lay additional cabling. However, the new room upgrades were to be ‘soft refurb’ only; so we couldn’t cut into walls and ceilings for new cabling. And as these rooms had to be on sale as soon as possible; there was no time or budget for making good or additional building work.” said Neil Cryer, IT Project Manager from De Vere Hotels.

De Vere Hotels turned to its existing cabling installer; MLR Networks to provide a networking solution that would give them the extra connectivity needed without causing any additional building work or disrupt the normal operations of the hotel. Downtime had to be kept to a minimum, so work had to be scheduled at the same time as regular maintenance works in the hotel where possible.

MLR Networks, with partner Power Ethernet, came up with a quick and simple solution which would provide Internet connectivity in the required rooms using Power Ethernet’s innovative Powerline Sockets. This patented device incorporates a four port, high speed Ethernet switch as well as a filtered 13 amp socket and simply replaces the existing electrical socket in each room.

At the electrical distribution board a second Power Ethernet Socket was installed on the same ring main and once configured by a MLR Networks’ engineer, a secure Local Area Network (LAN) was up and running, providing high speed Internet access through the new Ethernet ports in each bedroom. An initial pilot was undertaken in six bedrooms at De Vere Mottram Hall in Cheshire, for six weeks to prove the technology would work for De Vere Hotels.

Neil Cryer, IT Project Manager from De Vere Hotels said: ”We’ve worked with MLR Networks for more than 25 years, so I knew that they have the combination of networking, cabling and electrical expertise to meet our requirements as well as work within our deadlines. We are very impressed of how quickly MLR Networks installed this new technology and got it up and running with little disruption or downtime. Our hotels were able to start offering the fantastic new ‘Chambre Unique’ services in a matter of days and we are very happy that our customers can now enjoy a state of the art multimedia experience where they have the freedom to surf the web, listen to music, watch a HD movie, or access the internet whenever they wanted.”

WHAT THEY HAVE NOW

Following on from the successful pilot, the technology was rolled out to a further 22 bedrooms at De Vere Mottram Hall and then rolled out to ten bedrooms at De Vere Belton Woods and in 48 bedrooms in the De Vere Grand Hotel Brighton, which were undergoing the ‘Chambre Unique’ upgrades.

KEY BENEFITS

  • An ideal networking solution for ‘soft refurb’ scenario, as no renovation work is necessary
  • Fast and robust Internet access capable of streaming HD Video in each room with minimal disruption and no mess
  • As no rewiring is needed, Power Ethernet Sockets’ installation can fit into the same time slots that regular maintenance works occurs hence downtime keeps to a minimum
  • The flexibility of the Power Ethernet technology allows the solution to be implemented across single and three phase electrical boards
  • High value, low investment cost of providing multimedia services in each room up and running in a matter of hours
  • As the solution is built into the wall, the installation is discreet, theft and tamper‐proof and looks aesthetically pleasing
  • Eliminates cost of “making good” the décor
  • There is limited loss of revenue as the hotel’s normal operations are not noticeably disrupted by the installation
  • The Power Ethernet Sockets can be configured to allow up to 4 separate VLANs for each unit, therefore allowing the installation of services such as IP Voice telephony, Wireless Network devices, high speed internet access and any other future network base system.
“The Power Ethernet Sockets are a great fit for De Vere Hotels; it’s a fast, robust and reliable networking solution which helped us solve all the challenges we had in providing internet access for the ‘Chambre Unique’ rooms. We knew the rooms had to be on sale as soon as possible, so we managed to fit into the hotel’s normal routine maintenance to minimise disruption, spending only two days at Belton Woods.” Dave Ashdown Project Engineer MLR Networks

QUICK FACTS

QUICK FACTS

CUSTOMER:

The De Vere Hotels Group


OVERVIEW:

The De Vere Hotels Group is a British company with a strong heritage and contemporary values driven by a desire to set a benchmark for excellence in hospitality. Their portfolio spans 71 luxury properties across the UK, including De Vere Hotels & Resorts, Village Urban Re‐ sorts, De Vere Luxury Lodges, De Vere Golf and De Vere Venues.


SOLUTION:

Power Ethernet

Founded in 2011, Power Ethernet is a UK technology start‐up with an innovative, new approach to PowerLine‐based networking for both home and commercial applications. Powerline is a proven, well‐established and recognised standard that uses power cables to create an instant Ethernet network. Power Ethernet’s patent pending integration of Powerline net‐ working technology into electrical sockets pro‐ vides an effective solution for businesses and home users who seek a simple but elegant solution for creating a high‐speed, highly reliable network.

RESOURCES

POWERLINE SOCKETS



If you’re struggling to get IP services into some parts of your building, then you may be looking at networking the wrong way. MLR Networks helps business see technology the right way...such as developing a wired networking solution which will provide you with a flexible and cost effective way of extending your network.

Powerline Sockets prove ideal for MLR Networks’ installation of De Vere’s new ‘Chambre Unique’ rooms. Download the PDF version of the De Vere Hotels Case Study.

We’ve worked with MLR Networks for more than 25 years, so I knew that they have the combination of networking, cabling and electrical expertise to meet our requirements as well as work within our deadlines.
Neil Cryer, IT Manager, De Vere Hotels