(Source - CISCO)
Keeping hospital patients connected – one family’s Wi-Fi experience
For those who follow me on social media or listen to my podcasts, you’ll know that I am an unashamed geek – and that much of the time, I geek-out defiantly about Wi-Fi.
But until my mother went into hospital for a routine operation, it hadn’t occurred to me how much my family and I would end up relying on Wi-Fi. I could spend the rest of this blog discussing how the hospital uses Wi-Fi to connect medical devices, clinical staff and monitor equipment. This is of course correct, but what I want to talk about is the positive impact Wi-Fi has had on my family.
The hospital in question has Wi-Fi everywhere – and I mean everywhere. And they allow access to patients and visitors, simply and easily with just a couple of clicks. This is especially helpful because my mum isn’t young, so needs to be able to connect her tablet device to the internet quickly and easily.
Keeping her connected to the whole family is hugely important, and being able to use her tablet for video calls with her children and grandchildren helps keep her happy.
Sounds easy – but is it?
However, while making a video call might be simple at home, with just a handful of devices connected to your home network, it’s a different story in a hospital setting. Here there are multitudes of patient and visitor devices plus staff and clinical devices, all relying on the Wi-Fi access, with many of them critical to the quality of patient care.
Achieving a great experience for virtually everyone and everything in the building isn’t easy therefore, but this NHS Trust has worked hard to design and build a Wi-Fi network that is second to none. Some of the best practices it uses are covered in my podcast with some of Cisco’s top Wi-Fi experts:
And in a week when we’ve learned that phone services in NHS hospitals are costing as much as 50p a minute and a month’s worth of bedside TV services can cost as much as an annual TV licence fee, the Wi-Fi access for patients and loved ones becomes even more important.
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