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Source - Cisco

Wireless Networks

VIEW WI-FI THE RIGHT WAY…

If you are struggling to manage and maintain your current network, then you may be looking at Wireless Networks in the wrong way.

See thing’s our way… Read more about Wireless Networks on our website.

A Wireless Site Survey? Why would I pay for one of those?

Closing the digital divide

Getting housing association tenants online….

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Today’s housing associations are looking to better support the needs of their customers by providing digital and mobile-accessible services. But nudging customers towards online channels is just part of the challenge. Because the digital divide is a growing problem.

According to the ONS around 17% of UK homes do not have internet access, while a recent report from OFCOM highlights that 5.9 million people have never used the Internet.

That means millions of UK citizens are at serious disadvantage right now, a situation that will get worse as we all become more reliant on online services. And social tenants are particularly at risk.

The issue of digital exclusion is a challenge that social housing providers need to tackle. The growing power of digital means they need to get their tenants online fast and in an affordable and flexible way. It’s becoming a key aspect of their corporate and social responsibility.

Digital inclusion improves lives

That’s because housing associations recognise that Internet access can generate measurable and positive outcomes for their tenants:

  • It can reduce social isolation and make life easier – especially for those with disabilities
  • It allows people to pay and handle bills online and access lower-cost online shopping and utilities which can make a noticeable difference to household income – research shows offline tenants miss out on around £560 of online savings each year
  • Searching and applying for jobs is both easier and faster
  • Tenants need to be online to claim Universal Credit and receive payments

But addressing the digital divide has other advantages – like enabling social housing providers to more cost-effective ways of communicating – like email and chat – with residents.

How can housing associations help?

Wireless technology can make it very easy to share connectivity over a large area, enabling housing associations to affordably bring access to those who may otherwise miss out.

And by offering internet access that’s managed in the cloud, housing associations can give tenants an easy and secure way to log onto the association’s web portal to submit queries, pay bills and pick up communications, no matter what device they’re using. And built-in content filtering can be used to limit sites that users can access.

You can even set up free wireless ‘hotspots’ in your premises or communal areas where tenants can sign into guest services using a social media log-in – like Facebook. In a couple of clicks they can be online with no intervention from the IT support team.

On hand to help

With Digital Inclusion rising up the agenda, today’s social housing organisations are looking to address the challenge by giving tenants free internet access that gets them online and connected.

MLR Networks can design and install a wireless network for your offices and tenant properties which will give you an easy to manage network, helping your tenants to close the digital divide.

Get in touch to find out more.

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