Hosted Voice

SEE VOICE TECHNOLOGY THE RIGHT WAY…

Cloud Hosted Voice and video

MLR Networks helps businesses see technology the right way…

…such as delivering a hosted voice platform which gives you a fully featured telephony solution without the hassle of on-site maintenance at a fixed monthly fee.


TRADITIONAL PBX SYSTEMS

Difficult to maintain
A traditional system has a lot of equipment at your site – and you are responsible for maintaining and supporting it. And if you don’t have an IT department, the responsibility may fall to the already busy office manager.

Even if you have a support contract, how easy is it to add new users and extensions to the system, or upgrade to the latest version?

If you’re a small or start-up company
You need to have all the features of an IP telephony solution, but can’t commit to the up-front investment costs or the on-going costs of upgrading or adding to the system as your business grows.


SEE THINGS OUR WAY

MLR Networks Hosted Voice is an affordable IP telephony solution to suit the demands of your business

Built using Cisco technology, MLR Networks’ Hosted Voice solutions gives you feature-rich telephony with the best quality connectivity and routes. The basic solution, ‘Business Hosted Voice’ comes with a selection of features as standard. And for our enhanced solution, ‘Enterprise Hosted Voice’, you get all features of the basic system plus a range of enterprise-grade telephony features.

Additionally, there is the option to customise the solution with additional add-ons to your specific requirements and and because it’s hosted, MLR Networks manages and maintains the system. So whichever option you choose, you get a high-end solution without the worries of maintenance and updates, at a low fixed monthly fee.

MLR Networks - Hosted Voice

MLR Networks - Hosted Voice

Business Hosted Voice

from £12 per month

24/7 helpdesk support

Ad-hoc conference

Admin portal access

Auto attendant

Call forwarding

Call recording

Call reporting

Call waiting

Caller ID

Calling restrictions

Conference bridge

Fraud detection

Group voicemail

Pre-determined holiday call routing

Ringing groups

Softphones

Time of day based routing

User portal access

Voicemail

Voicemail to E-mail

Enterprise Hosted Voice

from £15 per month
includes all the features of Business Hosted plus…

Auto provisioning

Call admission control

Call centre agents

Call pick up

Desktop call control

Directories

Extension mobility

Fully managed

Hunt pilots

Instant Messaging

Presence

Survivable telephony

Video conferencing

Webex integration

XML applications

Optional licenced add-ons for Enhanced Hosted Voice

Cisco Jabber

Call Control

Instant Messenger

Presence

Smartphone integration

Video Conferencing

WebEx

Cisco Contact Centre Express

Agent statistics

In-queue handling

Reporting

Sophisticated call handling

Wallboards

BENEFITS

Manage costs better


More effective communications


Less hassle with a fully managed service

BENEFITS

Manage costs better


More effective communications


Hassle-free managed service

FEATURES

Cloud-hosted PBX with physical handsets or soft phones


Fully resilient infrastructure


Enterprise solution supports Instant Messaging and Presence functionality


Supports multiple sites and hundreds of users


Low fixed monthly cost per user


Flexible and scalable allows users to be added or removed on a month-by-month basis


Fully managed service with support and upgrades included

FEATURES

Cloud-hosted PBX with physical handsets or soft phones


Fully resilient infrastructure


Enterprise solution supports Instant Messaging and Presence functionality


Supports multiple sites and hundreds of users


Low fixed monthly cost per user


Flexible and scalable allows users to be added or removed on a month-by-month basis


Fully managed service with support and upgrades included

RESOURCES

HOSTED VOICE

Download our product data sheet here.

If Hosted Voice is not the right solution for you check out our On-Premise Voice Solution.

Delivering IP communication infrastructure from both traditional on-premise solutions to cloud-hosted voice solutions; contact MLR Networks to see how they could help your business.