…such as delivering a hosted voice platform which gives you a fully featured telephony solution without the hassle of on-site maintenance at a fixed monthly fee.
Difficult to maintain
A traditional system has a lot of equipment at your site – and you are responsible for maintaining and supporting it. And if you don’t have an IT department, the responsibility may fall to the already busy office manager.
Even if you have a support contract, how easy is it to add new users and extensions to the system, or upgrade to the latest version?
If you’re a small or start-up company
You need to have all the features of an IP telephony solution, but can’t commit to the up-front investment costs or the on-going costs of upgrading or adding to the system as your business grows.
Built using Cisco technology, MLR Networks’ Hosted Voice solutions gives you feature-rich telephony with the best quality connectivity and routes. The basic solution, ‘Business Hosted Voice’ comes with a selection of features as standard. And for our enhanced solution, ‘Enterprise Hosted Voice’, you get all features of the basic system plus a range of enterprise-grade telephony features.
Additionally, there is the option to customise the solution with additional add-ons to your specific requirements and and because it’s hosted, MLR Networks manages and maintains the system. So whichever option you choose, you get a high-end solution without the worries of maintenance and updates, at a low fixed monthly fee.
MLR Networks - Hosted Voice
24/7 helpdesk support
Admin portal access
Pre-determined holiday call routing
Time of day based routing
User portal access
Voicemail to E-mail
Call admission control
Call centre agents
Call pick up
Desktop call control
Optional licenced add-ons for Enhanced Hosted Voice
Manage costs better
More effective communications
Hassle-free managed service
Cloud-hosted PBX with physical handsets or soft phones
Fully resilient infrastructure
Enterprise solution supports Instant Messaging and Presence functionality
Supports multiple sites and hundreds of users
Low fixed monthly cost per user
Flexible and scalable allows users to be added or removed on a month-by-month basis
Fully managed service with support and upgrades included