Let MLR Networks help you see technology the right way…with a feature-rich simple communications solution, an IP phone system with UC collaboration tools, mobility support, contact centre and integration with third party business applications.
ShoreTel Connect is one unified platform with three deployment options - fully-hosted cloud, on-premise or a hybrid of the two.
The Connect CLOUD solution is ideal for companies who don’t have the IT resources to maintain their own technology deployments, or have a cloud technology strategy. As a subscription model, you will have a predictable monthly operating expense and as you can scale up or down as you need to, you only pay for what you use.
Exceptional user experience across all devices, including easy set up for remote workers
Easy provisioning with the Connect portal
Reliability, with SLAs to maximise uptime for your business
Secure end-to-end encryption
Quick and easy access to support - users can connect to support team directly from handset
The Connect ONSITE solution is ideal for companies who can manage their own hardware and technology deployments, or prefer a Capex model for technology investments. You may be a large single -site business, with the majority of calls made internally or to international locations.
Robust system features
Easy administration and management
Integration with third party apps for CRM and ERP
Low total cost of ownership
Connect HYBRID combines the advantages of a fully managed cloud deployment with the control and performance of an on-premise system. You may have many remote or overseas locations and wish to have a single communications platform, or need to scale up and down with extra seasonal users.
Deploy a single platform communications across all sites
Productivity on demand, scaling up and down locations or add seasonal employees as you need them with incurring a heavy capital expense
Add new features or upgrades with no impact on your IT department
Maintain financial flexibility, solution can be delivered as a capital or operational expense
All Telephony services
Desktop client w/softphone and Outlook integration
Web & app dialer
Mobile extension (Find me)
8-party audio & 4-party web
Ext + Mailbox
Up to 8-party audio confer.
Desktop client w/ softphone and Outlook integration (Pro Call Mgr)
Web & app dialer
Time of day based routing