On-Premise Voice & Video

VIEW TELEPHONE SYSTEMS THE RIGHT WAY…

On-Premise Voice and video

If you're struggling to manage and maintain your current legacy platform, you may be looking at 'Telephone Systems' in the wrong way...

MLR Networks helps businesses see technology the right way... such as developing communication infrastructures that allow both employees or customers the ability to contact you through many different forms of medium including voice and video while using a range of different devices.


OLD SYSTEMS

Escalating costs
PBX Systems and the traditional ISDN circuits they use to make and receive calls are expensive to maintain.

Frustrated Customers
Callers demand a prompt response to queries and rapid problem resolution but find they are left waiting.

Unconnected
No way to monitor communication from popular social media sources such as Facebook or Twitter.

Employee limitations
No access to the company's network either remotely or outside of office hours.

SEE THINGS OUR WAY

Voice and Video from MLR Networks and Cisco
Cisco’s Business Edition Unified Comms solutions feature video, voice, messaging, presence, chat, content sharing, conferencing, contact centre, mobility and more. Cisco Collaboration solutions are simple to deploy, manage and use. You can implement these solutions at your own locations, subscribe to a Cisco Powered cloud service or do both.

Cisco Business Edition 6000 and 7000 Platforms
Purpose-built, collaboration platforms that are affordable, solving complex communications challenges with one easy-to-deploy, manage, and use platform that scales easily to support your business growth. Both platforms offer flexible options and allow for multiple applications to be installed on a single Cisco UCS virtualised server.

BENEFITS

BENEFITS

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Reduce Costs

Using SIP to make and receive calls within existing data circuits reduces the cost of calls and the cost of installing and maintaining traditional ISDN circuits.


Better Integration

The new 'Voice and Video' platform can be integrated into existing applications (e.g. CRM, Contact Centre Applications etc).


Effective Communication

Instant meetings through Jabber or Webex allow a desktop to be shared with office and field based colleagues, suppliers, partners and customers quickly and easily. This saves time and reduces travel costs.


Work Remotely

Allow employees to work flexible hours and/or work from home. The Jabber softphone will allow users to connect remotely, take and receive calls whilst utilising presence and instant messaging to collaborate with their colleagues.


Monitor Social Media

Proactively respond to customers and prospects communicating through social media networks like Twitter, Facebook, or other public forums or blogging sites using Cisco Social Miner.


Reduce IT Complexity

A centralised platform makes it easier to install, upgrade and manage.

RESOURCES

VOICE AND VIDEO

Being able to move users and desktop phones easily has been the greatest benefit so far... we simply pick up the phone and plug it in at its new location, all set up is then automatic.
John Mayer, IT Manager, Douglas Macmillan Hospice

The Cisco Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Well suited for businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Watch this Fundamentals episode from TechWiseTV to learn just what makes this system different

Cisco Collaboration: Giving small and medium organisations a head start. Read more about how the Cisco Business Edition 6000 delivers new levels of productivity...